Help & FAQ

Frequently Asked Questions:

Only genuine Czech and European products, mostly health orientated.

You can pay by Credit or Debit Card.

We send our products worldwide.

On our e-shop prices are without VAT. Buyers from Europe see the applicable VAT rate in their shopping carts or at the checkout once they have filled in their shipping address. For non-European buyers, all products, including shipping, are without VAT.

We sell only B2C (Business to Customer) on our e-shop. If you are a company from Europe you can send us your order by e-mail (with your VAT number included) and pay by PayPal (Credit Card) or Bank Transfer. It is also possible to sell to companies outside of Europe, based on individual agreement. Just contact us.

In 1 – 2 days the package will arrive in most countries worldwide. Europe – 1 day, USA & Asia – 2 days, and the rest of the world 3 – 5 days. Due to COVID, your shipment might be delayed a few days. You will be able to see the tracking number on your dashboard (My Account -> Orders), where you can check the current location of your package.

No, there is not. Another good news is you can order up to 2 kg for the same price which starts at 17 EUR only!

We are from the Slovakia. Our headquarters are in Zilina and our warehouse is in Zazriva. Check our About Us page.

If you did not find an answer, please contact us with your question.