Shipping & Delivery

DHL Express – Trackable Service

If you make an order by 3:00 pm then we will usually ship your order the same day.

Working days/hours: Mon – Fri / 9:00 am – 5:00 pm (GMT +02:00)

We ship all of our items by DHL Express only. In 1 – 2 days, the parcel will arrive in most countries worldwide.

  • Europe — 1 day
  • USA & Asia — 2 days
  • Rest of World — 3 to 5 days
  • Due to COVID, your shipment might be delayed a few days. Thank you for your understanding.

You can order up to 3 kg for the same price! For example (prices are indicative):

  • Zone 1: Austria, Germany, … (till 3 kg) – 17 EUR and 1 day delivery time
  • Zone 2: United Kingdom, Italy, France, Greece, … (till 3 kg / 6.6 pounds) – 20 EUR and 1 day delivery time
  • Zone 3: USA, Canada (till 3 kg / 6.6 pounds) – 22 EUR (26 USD) and 2 days delivery time
  • Zone 4: China (2 days), Switzerland (1 day), Australia (3 days), … (till 3 kg) – 28 EUR
  • Zone 5: United Arab Emirates, Saudi Arabia, …(till 3 kg) – 38 EUR and 2 days delivery time

See tables for Export Zone and Delivery Time of all the countries. In any case, when you have finished shopping you will see the final delivery price at the checkout.

We usually send the package on the same day we have received your order (we have a large stock).

Once we have shipped your parcel, you will get a tracking number so you can check on-line the current location of your parcel.

Please be aware that deliveries outside of the Czech Republic may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees, or levies. We are unable to offer any assistance or advice if either issue arises.

Good to Know

You can change the shipment delivery address within the same city before the actual delivery takes place. See DHL “On-Demand Delivery” instructions (flexible delivery options).

  • Collect from a DHL Servicepoint: No more waiting at home. Instead, you can request a collection from a Service Point nearby.
  • Schedule delivery: You can select the most convenient delivery date and/or time.
  • Signature release: You can authorize DHL to deliver the shipment without signature in a specific place at your address.
  • Leave with a neighbor: You can authorize DHL to leave the shipment with a specific neighbor, with reception or security.
  • Alternate address: You can authorize DHL to deliver the shipment at a different address, such as the workplace, school, or relatives.
  • Vacation hold: When you are away on vacation, DHL Express can hold the shipment up to 30 days from the original delivery date.

DHL Express

We deliver to the following countries:

Zone 1: Germany, Poland, Austria, Slovakia.

Zone 2: Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Ireland, Italy, Cyprus, Lithuania, Latvia, Luxembourg, Hungary, Malta, Vatican City State, Monaco, Netherlands, Portugal, Romania, Greece, Slovenia, Spain, Sweden, United Kingdom.

Zone 3: Canada, USA.

Zone 4: Albania, Andorra, Armenia, Australia, Azerbaijan, Belarus, Bosnia and Herzegovina, Montenegro, China, Faroe Islands, Philippines, Gibraltar, Georgia, Guernsey, Hong Kong, India, Indonesia, Iceland, Japan, Jersey, South Korea, Canary Islands, Kosovo, Liechtenstein, Macao, Macedonia, Malaysia, Malawi, Moldova, Norway, New Zealand, San Marino, Singapore, Serbia, Switzerland, Taiwan, Thailand, Turkey, Turkmenistan, Ukraine.

Zone 5: Afghanistan, Algeria, American Samoa, Angola, Anguilla, Antigua, Argentina, Aruba, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Chile, Chad, Cook Islands, Curacao, Dominica, Dominican Republic, Djibouti, Egypt, Ecuador, Eritrea, Ethiopia, Falkland Islands, Fiji, French Guiana, Gabon, Gambia, Ghana, Grenada, Greenland, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana (British), Haiti, Honduras, Iraq, Iran, Israel, Jamaica, Yemen, South Africa, South Sudan, Jordan, Cayman Islands, Cambodia, Cameroon, Cape Verde, Qatar, Kazakhstan, Kenya, Kiribati, Colombia, Comoros, Congo, Congo, Dem. Rep. (Zaire), Costa Rica, Cuba, Kuwait, Kyrgyzstan, Laos, Lesotho, Lebanon, Liberia, Libya, Madagascar, Maldives, Mali, Morocco, Marshall Islands, Martinique, Mauritius, Mauritania, Mayotte, Mexico, Micronesia, Mongolia, Montserrat, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nevis, Niger, Nigeria, Nicaragua, Niue, New Caledonia, Pakistan, Palau, Oman, Panama, Virgin Islands (GB), Virgin Islands (US), Papua New Guinea, Paraguay, Peru, Ivory Coast, Puerto Rico, Reunion, Equatorial Guinea, Russian Federation, Rwanda, El Salvador, Samoa, Saudi Arabia, Senegal, North Korea, Seychelles, Sierra Leone, Somaliland (Northern Somalia), Somalia, United Arab Emirates, Northern Marian Community, Sri Lanka, Central African Republic, Sudan, Suriname, St. Bartholomew, Sv. Eustach, Vol. Helena, Sv. Kryštof, Sv. Lucie, Sv. Martin, Sv. Vincent, Sao Tome and Principe, Swaziland, Syria, Solomon Islands, Tajikistan, Tahiti, Tanzania, Togo, Tonga, Trinidad, and Tobago, Tunisia, Turks and Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, East Timor, Zambia, Zimbabwe.

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